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Where can I download the latest version of the Windows Media® player?
Download the Windows Media® player for PC or Macintosh.
Get WindowsMedia

What do dialup and broadband mean and what is the difference between them?
The media descriptions describe the minimum Internet connections you need to experience the media. Dialup requires a minimum of a 28kbs connection to the internet usually over a modem. The content may be transferred at a lower rate, but suitable for the connection speed. You can always play the lower speed content over high-speed lines. Broadband connections (DSL, Cable, T1, etc ...) imply better overall quality of content and is encoded at 128kbs or higher.

If I can hear audio, why can't I see video?
Make sure that your Windows Media® player is working correctly, go to the Windows Media® player demo page, and click one of the streams. If you are getting an error message when you try to play the .avi file, you can also check out MSDN for a resolution.



Other Browsers with Windows Media® player
  • Netscape Navigator 4.x
    Windows Media® links may not play properly if the Windows Media® plug-In is not installed properly. To ensure that the plug-in is installed properly download and install Windows Media® player from your Netscape browser. If that does not work, you may need to manually register Windows Media® player under Netscape Navigator to experience Windows Media® content.

  • Netscape Navigator 6.0 with Windows Media® player
    The following errors are caused by Netscape Navigator version 6.0 registering Windows Media® player improperly. You may need to manually register Windows Media® player under Netscape Navigator 6.0 to experience Windows Media® content.

    Error -- "This file has mime type video/x-ms-asf and cannot be viewed using Mozilla. You can open it with another application, or save it to disk".
    Error -- "Invalid or corrupt data was encountered"



    Windows Media® player versions:
  • 9 Series (for Windows XP)
  • 9 Series (for Windows 98 SE, Me, and 2000)
  • Player 7.1 (for Win 98)
  • Player 6.4 for Windows 95 and NT
  • Player 9 for Mac OS X
  • Player 7.1 for Mac (OS 8.1 thru OS 9.x)
  • Player 7.1 for Pocket PC
  • Player for Pocket PC 2002 Update
  • Player Control for Pocket Internet Explorer
  • Player 6.3 for Solaris
  • Player 1.2 for HandHeld PC
  • Player 1.1 for Palm-size PC
  • Player Plug-In for Netscape



    The information on this page is posted on the WindowsMedia.com Media Guide web site.
    For more information visit Help - WindowsMedia.com Media Guide
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